Shipping policy

Shipping Destinations

We currently ship our products to customers within the European Union.

If you are located outside the EU and wish to place an order, please contact us at info@flavachoc.com

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Please note that processing times may be longer during peak periods, product launches, or public holidays.

Shipping Time

Estimated delivery times depend on the destination country and the selected shipping method.

Typical delivery times within the EU range between 2–7 business days.

Delivery times are indicative and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated at checkout and depend on the destination.

Any applicable shipping fees are clearly displayed before completing your order.

Country	Standard shipping	Free shipping from
Belgium	€6,95	€50
Netherlands, Luxembourg	€7,95	€60
Germany, France	€9,95	€90
Austria, Czech Republic, Denmark, Spain, Italy, Poland, Portugal, Hungary, Finland, Greece, Ireland, Sweden	€14,95	€150
Bulgaria, Croatia, Cyprus, Estonia, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia	€24,95	€200

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Incorrect Address

Please ensure that all shipping details are correct when placing your order.

We cannot be held responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at info@flavachoc.com, including clear photos of: